Front Office Agent – Receptionist
Doryssa

Front Office Agent – Receptionist

Doryssa Hotels & Resorts is a hotel group currently owning and operating seven properties in Samos island.

Our mission is to offer the highest level of expertise with the most impressive results. We are seeking for partners who share the same philosophy with us and put our people first.
We are currently seeking for an experienced Front Office Agent/ Receptionist to join our 5* Doryssa Seaside Resort located in Pithagoreion of Samos.

Qualifications:

  • Degree in Hospitality/Tourism
  • 2 years minimum experience as a Receptionist in a 5* Hotel
  • Knowledge of Hotel PMS
  • Excellent command of both English and Greek language is essential
  • Very good knowledge of a second foreign language will be considered as an asset
  • Self-motivated, enthusiastic and customer – oriented
  • Excellent MS Office skills
  • Strong communication and interpersonal skills
  • Team work spirit
  • Customer service attitude​

Responsibilities:

  • Greet and welcome visitors in a professional manner
  • Organize reception area
  • Answer and address incoming phone calls in a timely and polite manner; deliver messages accurately
  • Follow hotel policies and procedures for providing excellent service standards
  • Liaise with all departments and ensure guests satisfaction at all times
  • Receive and handle payments, check-in & check-out procedures in an efficient manner
  • Support the General Manager and other departments in administrative duties
  • Receive, sort and distribute daily mail/deliveries

Benefits:

  • Accommodation and full board
  • Competitive salary package
  • Pleasant and friendly working environment
  • Constant training